Privacy Policy

The Privacy Policy governs the manner in which Kilow collects, uses, maintains and authorizes information collected by users of Kilow Service, and this Privacy Policy applies to the Service and all products and services offered by Kilow. Also describes Our policies and procedures on the collection, use and disclosure of Your information when You use our website or the Service and tells You about Your privacy rights and how the law protects You.
At Kilow one of Our main priorities is the privacy of Our visitors. This privacy policy document contains types of information that is collected and recorded by Us and how We use it. This privacy policy applies only to our online activities and is valid for visitors to Our website with regards to the information that they shared with and/or is collected by Kilow – EV charging. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

We use Your Personal data to provide and improve the Service. By using Our website or the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

For the purposes of this Privacy Policy:

•“Account” means a unique account created for You to access Our Service or parts of our Service.
• “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Kilow.
• “Country” refers to the Kingdom of Saudi Arabia.
• “Cookies” are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• “Device” means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
• “Personal Data” is any information that relates to an identified or identifiable individual.
• “Service” refers to the Website.
• “Service Provider” means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• “Usage Data” refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• “Website” refers to https://kilowsoft.com
• “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Information we collect

The personal information that You are asked to provide, and the reasons why You are asked to provide it, will be made clear to You at the point We ask you to provide Your personal information.

Personal Data

While using Our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, Postal Code, City
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device You use, your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

How We use Your information

We use the information We collect in various ways, including to:

• Provide, operate, and maintain Our website
• Improve, personalize, and expand Our website
• Understand and analyze how You use Our website
• Develop new products, services, features, and functionality
• Communicate with You, either directly or through one of Our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• To manage Your Account, to manage Your requests, to contact You.
• Find and prevent fraud.

Log Files

Kilow – EV charging follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Kilow – EV charging uses ‘Cookies’ or Browser Cookies. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing Our web page content based on visitors’ browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the privacy policy for each of the advertising partners of Kilow – EV charging.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Kilow – EV charging, which are sent directly to users’ browser. They automatically receive Your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Kilow – EV charging has no access to or control over these cookies that are used by third-party advertisers.

Security of Your Personal Data

The security of Your Personal Data is important to Us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. We comply fully with all applicable laws regarding the transfer of Personal Data outside the Country. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Payments

We may provide paid products and/or services within the Service. In that case, We may use third-party services for payment processing (e.g., payment processors).
We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Third Party Privacy Policies

Kilow – EV charging ’s privacy policy does not apply to other advertisers or websites. Thus, We are advising You to consult the respective privacy policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through Your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Kilow – EV charging does not knowingly collect any Personal Identifiable Information from children under the age of 16. If You think that Your child provided this kind of information on Our website, We strongly encourage You to contact Us immediately and We will use Our best efforts to promptly remove such information from Our records.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, you will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Agree to the privacy policy

By using this service, you agree to our privacy policy and the terms and conditions that govern the use of this service. IF YOU DO NOT AGREE WITH THIS POLICY, YOU MUST NOT USE OUR SERVICE. You acknowledge that your continued use of the Service following the announcement of changes to this policy or the terms and conditions of use of the Service will be deemed your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, the practices of this Service, or your dealings with the Service, you may contact us at: info@kilowsoft.com